This section is here to assist you if you have never shopped in our online shop before:
1. Choose a “Flower & Gift”
We have a number of flower and gift that is dedicated to that particular category. Just choose one of the categories on offer. We will add more stores as and when it is necessary.
2. Click on “Payment”
We recommend that if you have never shopped at our stores that you read this section as it will provide you with a lot of useful information that will assist in your shopping at our Store.
3. Choose a “Category of Flower”
At each featured store there are a number of categories and sub-categories that you can choose from. The categories can be found on the left side of the screen.
4. Choose an “Item” to view
All the items in the category/sub-category will be displayed. For detail viewing of the product you will have to click on that particular item.
5. Order the “Item”
To order the item you will need to first choose how pieces you require and click on the “add” or “order” button. You will then be directed to the Shopping Cart. You will have the option to either continue to shop or proceed to checkout. If you decide to continue to shop, you can always check your shopping cart by clicking on My Cart that will keep a running total of all your purchases.
6. Proceed to “Checkout”
New Shopper?
As a new shopper to our site, you are required to provide us with all relevant information. Please be informed that the information provided is in fact your billing information. Once you are satisfied that all the information is correct. Click on “Continue”.
If the user name you have chosen has been used by someone else, our system will prompt you and you will be required to choose another User Name.
If your registration has been successful you will return to the login page and you will be then required to enter in your Login and Password.
Shopped at our Site before?
If you have purchased or registered at any of our stores before all you need to do is enter in your user name and password.
You will arrive at the “Store Checkout”. Please check your purchase details and your billing information. If you wish to change your billing information you will need to click on “Account” and once there you can proceed to “Update Account Information” . Any changes you make will be immediately updated.
Kindly enter in your shipping address. If you are sending the goods to someone else you will need to enter in their name, Telephone and Address.
If you wish you can also write a small short message to the person and we will be more than happy to pass it along.
7. Choosing a Payment Method
At the payment information page, the total cost (inclusive of shipping) of your purchases will be displayed together with your billing and shipping information.
You have the option to pay for your purchases either by:
Bank Transfer / Telegraphic Transfer / Cash-bank-in
Cash on Delivery
Just choose preferred way of making payment:
a. By Bank Transfer
This facility is opened to residents of Malaysia who are registered with their bank’s internet banking services. Currently, not all the banks allow interbank transfer on the internet. We have linked only the ones that have the facilities. However, as more banks upgrade the system we will add the links accordingly. Please note that this is only a link and in essence makes your life a little simpler. All information entered will be entered in that bank’s secure environment. You are required to log in and will have to comply will their rules and regulations etc.
Please remember if there is a payment detail section, please enter in your name and order number.
Once you have done the transfer you are required to copy and paste the transaction ref/number in the required section of our site. This is for checking purposes. In the event that you are unable to access their site you can try at a later time. You will need to log in to our site and click on “Account”. Choose the order number in question and click for full details. Once you are confronted with the order in question look for the bank transfer link and do the necessary.
b. By Cash on Delivery
You will need to make the payment once our delivery delivers to you
Once you have selected your payment option and has been approved there will be a purchase order for you to view as well as a copy sent to your email.
8. Check the Status of an Order
If you wish to check on the status of your order you can log in to any store and click on “My Account” There you will be able to view all your orders will all our stores.
9. Require Help
If you require help such as shipping charges, area or other help information, please go to the FAQ at the Store.
If you require more information you can either email us or call us at Contact Us and we will be more than happy to answer any questions that you may have.
